Contacting Impatica Customer Support

Impatica viaDock Help > Troubleshooting > Contacting Impatica Customer Support

If you encounter any difficulty using Impatica viaDock, or have any questions about the product, please contact Impatica Customer Support using one of the following methods.

By E-mail:

• Please e-mail Impatica Customer Support at support@impatica.com.

By Phone:

• In North America, call 1-800-548-3475
• Outside of North America, call 613-736-9982

Please note that Impatica Customer Support is open 8:30 am to 5:00 pm Eastern Time, Monday through Friday.

Related Topics

Using the Impatica Knowledgebase

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Additional Resources

About Impatica viaDock

• Features
• Impatica viaDock Tour
• System Requirements

Installing Impatica viaDock

• Installing PC software
• Installing BlackBerry software
• Verifying BlackBerry Security Settings
• Registering Impatica viaDock

Getting Started

• Running Impatica viaDock
• Connecting to your BlackBerry
• Controlling your BlackBerry
• Disconnecting from your BlackBerry

Switching BlackBerry Applications

• Using the Application Launcher
• Using the Go Menu

Clipboard Sharing

• Enabling clipboard sharing
• Copying from your PC to your BlackBerry
• Copying from your BlackBerry to your PC

Troubleshooting

• Using the Impatica Knowledgebase
• Contacting Impatica Customer Support

Questions about Impatica viaDock?

Email Impatica Customer Support or call:

• In North America: (800) 548-3475
• Outside North America: (613) 736-9982