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USB Issues: (Back
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1. Can I project from my Sony Ericsson handheld using the USB cable?
2. Does the ShowMate support USB flash drives (i.e., can it read presentations from a USB drive inserted in the USB port)?
3. When I run the ShowMate updater, I get an "Error Communicating with ShowMate" message. What is wrong?
4. How do I load the driver for the ShowMate?
1. Can I project from my Sony Ericsson handheld using the USB cable?
No, you can only project from Sony Ericsson handhelds using Bluetooth.
2. Does the ShowMate support USB flash drives (i.e., can it read presentations from a USB drive inserted in the USB port)?
No, the ShowMate does not currently support flash drives.
3. When I run the ShowMate updater, I get an "Error Communicating with ShowMate" message. What is wrong?
The problem could be one of four things:
- The ShowMate is not plugged into the computer using a USB cable. Plug the ShowMate into the computer using any standard USB cable.
- The ShowMate is not in a "ready" state. Wait until the LED (light) on the ShowMate flashes before trying to run the updater. (Note: hitting ‘retry’ should also work).
- The driver has not been loaded. (see next FAQ below).
- You did not disconnect and reconnect the USB cable to the ShowMate after installing the driver.
4. How do I load the driver for the ShowMate?
Get to the driver wizard by one of the following two methods:
- The first time you plug the ShowMate into a computer using a standard USB port, Windows should report it has found new hardware and will launch the hardware wizard.
- If Windows did not detect the new hardware, then right click "My Computer" and choose "Properties". Under the "Hardware" tab, click the "Device Manager" button. There should be a "Gadget Serial" device in the unknown section. Highlight it and open its properties. Click on the "Driver" tab and then choose "Update Driver".
Navigate to the "Driver" folder that was extracted from the ShowMate-Updater.zip file. Once selected, Windows should find the driver for the ShowMate. You may be prompted with a warning that states the driver has not passed Windows certification. Click "OK" to continue. Once the driver is installed, unplug and replug in the ShowMate. Once the light has flashed, or the splash screen is visible (if connected to a projector) you should see a "Gadget Serial" device in the "Ports (COM & LPT)" section of the device manager. Try to launch the updater again. (Note: hitting retry in the updater window - if it was already running - should work also).
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