Frequently Asked Questions About
Impatica ShowMate BlackBerry Edition
 

Specifications: (Back to Categories)

1. What is the maximum size of a presentation that we can project on the ShowMate?

2. What is the maximum resolution of images projected via the ShowMate?

3. Can the ShowMate support audio or video?

4. Do you support the BlackBerry Pearl 8100 and 8800?



1. What is the maximum size of a presentation that we can project on the ShowMate?
The ShowMate has 32 MB of RAM. The impaticized presentation size should be well below this limit as RAM is required to playback the presentation.

2. What is the maximum resolution of images projected via the ShowMate?
The ShowMate can project a maximum resolution of SVGA (800×600).

3. Can the ShowMate support audio or video?
Currently the ShowMate cannot support audio or video in presentations.

4. Do you support the BlackBerry Pearl 8100 and 8800?
Yes. The only known issue is with the T-Mobile 8100 with BlackBerry 4.2.0.42 OS. This specific device cannot project via USB. There is no workaround.

In order to use other BlackBerry devices with 4.2.0+ operating systems, please ensure you have the latest versions of the Impatica software and firmware. Please download and install the new releases of the following software:

  • Impatica for PowerPoint BlackBerry Edition (v364b) - Download Now
    Instructions:
    1. Uninstall your current version of Impatica for PowerPoint using "Add or Remove Programs" in the Windows Control Panel;
    2. Download the installer file (setupppt.exe) and install the software. Your registration information and preferences will be retained.

  • Impatica ShowMate firmware (v2.2.1a) - Download Now
    Instructions:
    1. See SECTION 5: USING SHOWMATE UPDATER in the User’s Manual (available for download from: http://www.impatica.com/showmate/imp4ppt/).

  • Impatica Presentation Viewer (2.0.8b) - Download Now
    Instructions:
    1. The best way to install the viewer is to go directly to http://www.impatica.com/bb on your BlackBerry. Follow the on-screen instructions;
    2. The second method is to go to the above link on a PC and download the zip archive. Unzip the archive and then do the following:
      1. From your PC launch the BlackBerry Desktop Manager (ensure you are using version 4.2 SP1);
      2. Connect your BlackBerry handheld to your Windows PC via USB;
      3. Within the BlackBerry Desktop Manager, double click on the Application Loader icon to run the Application Loader Wizard;
      4. Follow the prompts to the Device Application Selection page;
      5. Click Add and browse to "ImpaticaViewerOnly.alx" file in the location to which you extracted the zip package contents;
      6. Click Open. Then click Next to complete the installation.

 
 
Please submit your questions to support@impatica.com