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General Issues: (Back
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1. What view should I use in Impatica for PowerPoint Mobile Edition to convert presentations for Sony Ericsson?
2. I impaticized a presentation and want to upload it to a web server, but the buttons on the File Upload tab are greyed out. Why can’t I upload to a web server?
3. I purchased a ShowMate for Sony Ericsson but when I launch Impatica for PowerPoint Mobile Edition I see Impatica for PowerPoint BlackBerry Edition. Does this work with my Sony Ericsson handheld?
4. If I impaticized a presentation using the "Classic .imp" format in Impatica for PowerPoint Full Edition, will this work on my Sony Ericsson handheld?
5. Is the output from the Mobile Edition compatible with BlackBerry handhelds and vice versa?
6. I have an Impatica ShowMate BlackBerry Edition. Will it work with my Sony Ericsson device or do I have to purchase a ShowMate Sony Ericsson Edition?
7. I paired the ShowMate with my Sony Ericsson handheld but I don’t see it in the list of "Project to" devices. What am I doing wrong?
8. Can I use the ShowMate to project other Sony Ericsson applications?
9. Can presentations be saved on the ShowMate so that they are ready to project when I power it up?
10. How many presentations can I cache on the ShowMate?
11. How do I clear the cache on the ShowMate?
12. Are you planning to support other applications, such as Microsoft Word, Microsoft Excel or Adobe PDF?
13. What Sony Ericsson devices are supported?
14. Can the Impatica Viewer access presentations copied to a memory stick?
15. Is the Impatica Viewer available in other languages?
16. How do I find out what firmware my phone has installed?
17. How do I find out what Java Platform my phone has installed?
18. What happens if I receive a phone call while projecting a presentation with my ShowMate?
1. What view should I use in Impatica for PowerPoint Mobile Edition to convert presentations for Sony Ericsson?
You should use the Mobile Edition view for Sony Ericsson and Windows Mobile devices.
2. I impaticized a presentation and want to upload it to a web server, but the buttons on the File Upload tab are greyed out. Why can’t I upload to a web server?
Our Mobile Edition currently does not support upload of impaticized presentations to a web server.
3. I purchased a ShowMate for Sony Ericsson but when I launch Impatica for PowerPoint Mobile Edition I see Impatica for PowerPoint BlackBerry Edition. Does this work with my Sony Ericsson handheld?
No, you must use the Impatica for PowerPoint Mobile Edition to convert presentations for Sony Ericsson handhelds. Under the "File" menu in Impatica for PowerPoint you can "Switch Views" to the Mobile Edition view.
4. If I impaticized a presentation using the "Classic .imp" format in Impatica for PowerPoint Full Edition, will this work on my Sony Ericsson handheld?
Ideally you should use the Mobile Edition to impaticize presentations for mobile devices other than BlackBerry, as the output is optimized for Sony Ericsson handhelds.
5. Is the output from the BlackBerry Edition compatible with Sony Ericsson handhelds and vice versa?
No, you must use the BlackBerry Edition version of Impatica for PowerPoint to impaticize presentations for BlackBerry handhelds and Mobile Edition for Sony Ericsson handhelds.
6. I have an Impatica ShowMate BlackBerry Edition. Will it work with my Sony Ericsson handheld or do I have to purchase a ShowMate Sony Ericsson Edition?
Any ShowMate device with firmware version 2.1.0 or later supports Sony Ericsson devices. Firmware v2.0.3 also works fine with the external Bluetooth version of the ShowMate.
7. I paired the ShowMate with my Sony Ericsson handheld but I don’t see it in the list of "Project to" devices. What am I doing wrong?
The Impatica Viewer does not use the list of devices paired using the handheld’s "Bluetooth" option. You must use the "New ShowMate" option on the "Project to" screen to pair with the ShowMate.
8. Can I use the ShowMate to project other Sony Ericsson applications?
No, you currently cannot project your handheld's screen or other applications onto a projector via the ShowMate.
9. Can presentations be saved on the ShowMate so that they are ready to project when I power it up?
No, the ShowMate has a read-only file system so every time you power off the ShowMate the presentations are lost.
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10. How many presentations can I cache on the ShowMate?
You can currently cache one presentation (the last presentation projected) on the ShowMate. When you transfer a new presentation to the ShowMate the previous one will be replaced.
11. How do I clear the cache on the ShowMate?
To clear the cache on the ShowMate simply disconnect the power supply.
12. Are you planning to support other applications, such as Microsoft Word, Microsoft Excel or Adobe PDF?
At this time, we are offering solutions strictly supporting PowerPoint since this is the area of core technical competence for the company.
13. What Sony Ericsson devices are supported?
Sony Ericsson phones with Java platform 5 or greater and Bluetooth are supported (see table below)
| Java Platform |
Screen Resolution |
Devices |
| 5 |
128x160
176x220 |
Z520i
K750i |
| 6 |
128x160
176x220
240x320 |
Z530i, K310i, K510i
W550i, Z550i, W810i
W900i |
| 7 |
176x220
240x320 |
K610i. W710i, V630i, Z610i, Z710i
K800i, W850i |
| (Devices in bold have been formally tested. Others should work as they are in the same device group.) |
14. Can the Impatica Viewer access presentations copied to a memory stick?
Yes, the application will search the entire phone memory and memory sticks for converted presentations.
15. Is the Impatica Viewer available in other languages?
The Impatica Viewer is currently available in English only.
16. How do I find out what firmware my phone has installed?
You can access the phone’s software version by:
Settings > Update Service > Software Version
An example software version is: CXC1250031 R4CB020 000000
17. How do I find out what Java Platform my phone has installed?
You can access the phone’s software version by:
- On the home screen (not the Menu screen with the icons) press this key sequence: >*«*<* This will bring up the Service screen.
- Select Service Info.
- Select Software Info.
- Scroll through the info until you find Java SW Version (ex. 6.3).
18. What happens if I receive a phone call while projecting a presentation with my ShowMate?
The phone call will come through but the presentation will not be affected. The Impatica Viewer application will be sent to the background. If you choose not to answer the call, you can continue to interact with the presentation. When a call comes in, you will be presented with the options to "Answer" the call or send a busy signal to the caller through a "Busy" soft key. Pressing "Busy" sends you back to the Impatica Viewer. Pressing "Answer" allows you to take the call and when the call ends, you will be shown the Impatica Viewer application once again.
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