Frequently Asked Questions - Impatica for PowerPoint Mac OS X Edition

1. What versions of MacOS are supported? I have MacOS9, can I use Impatica for PowerPoint?

2. Can I play back my content on older versions of MacOS? What about other operating systems?

3. What versions of PowerPoint are supported? Can I translate PowerPoint files that were created on a PC?

4. PowerPoint X for the Mac lets me save my presentation as a PowerPoint package. Can I use Impatica for PowerPoint to translate this?

5. What audio formats are supported in Impatica for PowerPoint Mac OS X Edition?

6. What video formats are supported in Impatica for PowerPoint Mac OS X Edition?

7.
I already have Impatica OnCue on my PC. Can I use my new Impatica for PowerPoint content that I created on my Mac with my OnCue projects?

8. I already have a PC version of Impatica for PowerPoint. My existing registration code does not work on the Mac version. Why is this?

9.
I use Keynote. Can Impatica for PowerPoint translate Keynote files?

10. Does Impatica for PowerPoint support all of the new image manipulation features available in PowerPoint X?

11. Some of my presentations contain Camtasia movies. Is the use of Camtasia supported by this version of Impatica for PowerPoint for Mac?

12. I have an Intel-based Mac. Will Impatica for PowerPoint Mac OS X edition run on this platform?


1. What versions of Mac OS are supported? I have Mac OS9, can I use Impatica for PowerPoint?

Versions 10.1 and later of MacOS X are required to install and run Impatica for PowerPoint for Mac. If you are currently running MacOS 9, you will need to upgrade to one of the supported versions of MacOS X.


2.
Can I play back my translated content on older versions of Mac OS? What about other operating systems?

Content created with Impatica for PowerPoint for Mac can be delivered to any Java enabled web browser or e-mail client, regardless of the operating system. This new version of Impatica for PowerPoint maintains Impatica's renowned cross platform delivery capability.


3. What versions of PowerPoint are supported? Can I translate PowerPoint files that were created on a PC?

Impatica for PowerPoint Mac OS X Edition will translate PowerPoint files created with PowerPoint X for Mac, or with versions 97, 2000 or 2002 on a PC. PowerPoint files created with PowerPoint 98 for Mac are not supported.


4. PowerPoint X for the Mac lets me save my presentation as a PowerPoint package. Can I use Impatica for PowerPoint to translate this?

Although PowerPoint X for Mac gives you the ability to save your PowerPoint file as a PPT Package and a "movie", Impatica for PowerPoint will only accept ".ppt" files. Saving your presentation as a ".ppt" file is the default setting in PowerPoint X for the Mac.


5. What audio formats are supported by this version of Impatica for PowerPoint?

Impatica for PowerPoint Mac OS X Edition supports the use of ".wav" files in your PowerPoint content. You may add ".wav" files to your presentation by inserting existing files, or by using the "Record Narration" feature in PowerPoint. Please note that in this version of Impatica for PowerPoint Mac OS X Edition, linked sound files are not supported.


6. What video formats are supported by this version of Impatica for PowerPoint?

This version of Impatica for PowerPoint Mac OS X Edition supports the use of AVI and QuickTime .MOV files. MPEG video is not supported in this version of Impatica for PowerPoint.


7. I already have Impatica OnCue on my PC. Can I use my new Impatica for PowerPoint content that I created on my Mac with my OnCue projects.

No. This version of Impatica for PowerPoint Mac OS X Edition is version 3. The current version of Impatica OnCue is version 2.5.1. Only Impaticized content created with version 2.5.1 of Impatica for PowerPoint can be used with version 2.5.1 of Impatica OnCue. In other words, the versions of Impatica for PowerPoint and Impatica OnCue need to be consistent when developing content.

Version 3.0 of Impatica OnCue is expected to be released sometime early in 2004. Once version 3.0 of Impatica OnCue is available, you will be able to incorporate version 3 Impatica for PowerPoint content into your OnCue presentations..


8. I already have a PC version of Impatica for PowerPoint. My existing registration code does not work on the Mac version. Why is this?

With version 3 of Impatica for PowerPoint Mac OS X Edition, we have changed our licensing configuration. Your registration code for your PC version of Impatica for PowerPoint will not work. If you would like an evaluation code for Impatica for PowerPoint Mac OS X Edition, you can generate one at our Mac evaluation page. If you would like to speak to someone about purchasing Impatica for PowerPoint for Mac, please contact our sales department at: (800) 548-3475 or at sales@impatica.com


9. I use Keynote. Can Impatica for PowerPoint translate Keynote files?

Keynote gives you the ability to export your presentation to a ".ppt" file. Doing this will allow you to use Impatica for PowerPoint Mac OS X Edition to translate your Keynote content. Keep in mind, however, that Impatica for PowerPoint will only accept ".ppt" files.

Please note that the feature sets of Keynote and PowerPoint X for Mac are different. Impatica for PowerPoint Mac OS X Edition will not be able to render any feature that is specific to Keynote and does not exist as part of the native feature set of PowerPoint X for Mac.

10. Does Impatica for PowerPoint support all of the new image manipulation features available in PowerPoint X?

Yes, Impatica for PowerPoint supports the use of these new features.

11. Some of my presentations contain Camtasia movies. Is the use of Camtasia supported by this version of Impatica for PowerPoint Mac OS X Edition?

Yes. Camtasia currently supports exporting Camtasia movies to .MOV files. These resulting .MOV files can be translated with Impatica for PowerPoint Mac OS X Edition.

12. I have an Intel-based Mac. Will Impatica for PowerPoint Mac OS X edition run on this platform?

Impatica for PowerPoint v 3.0.0 will not run on Intel-based Macs but there is a pre-release version that will function properly.

Due to the way the current release of Impatica for PowerPoint is packaged, it invokes an older version of Java that relies on the Rosetta emulation layer (translates PowerPC into Intel code on the fly) built into the Intel version of Mac OS X.

We do have a pre-release version that is not yet fully tested. This build has worked fine for us. If you are willing to bear with some oddities in the user interface until we release a fully tested version that properly supports Intel-based Macs we can pass this temporary pre-release build along to you.

Please contact Impatica Customer Support to receive this version of the software: support@impatica.com or 1-800-548-3475 x: 238.

Keep in mind that it is pre-release software and we will make the final version available as soon as it is released.


Please submit your questions to support@impatica.com