|
Frequently Asked Questions About Impatica Products |
|
|
Impaticized E-mail: (Back to Categories) How do I generate the HTML required to send my impaticized presentation by e-mail? I
just upgraded to Internet Explorer 6.0 and now I can't view Impatica
e-mails in Outlook Express. I get an Active X control error message.
Why? How do I change the size of my Impatica for PowerPoint presentation? How do I generate the HTML required to send my impaticized presentation by e-mail? Impatica for PowerPoint will automatically generate the basic HTML required to send your impaticized presentation as a streaming e-mail. The e-mail HTML can be found within the "E-mail HTML" tab of the Impatica for PowerPoint software. The "E-mail HTML" tab will only become visible after a PowerPoint file has been translated. E-mail HTML is created while uploading your impaticized presentation to your server. Using the ftp settings you provide in the "Connect to Server" dialogue box, unique HTML code is written. This HTML includes all of the elements necessary to ensure proper playback on as many e-mail clients as possible, including a link to a web page that will be displayed if the recipient's e-mail client is not Java enabled. You may also wish to modify or add HTML text and/or graphics to the e-mail message surrounding the area in which the presentation will play. To do this, open the HTML document that was generated by Impatica for PowerPoint using a text editor (Note Pad, Word Pad and Text Pad are three common programs that should already exist on your PC.) Make the required changes and re-save the document. Depending on which e-mail package you are using to send the e-mail, it might also be possible to edit the HTML and preview the results within the e-mail program itself. If you are not using Imaptica for PowerPoint to upload your files to your server and you need help with incorporating impaticized content into an e-mail, please contact Impatica Customer Support directly. My impaticized e-mail presentation will not play on Macintosh clients. All I get is a link to a Web Site. This
is dependent on the e-mail client you are using. Microsoft Outlook
and Outlook Express for Macintosh are not Java enabled, which
means that it is not capable of recognizing and playing the required
Java Applets, like the ones that are used to play Impatica streaming
media content. If the HTML for the e-mail was properly constructed,
using the HTML that was generated during the translation process,
recipients with non-Java enabled e-mail clients will see a link
to the target presentation on the web with the Impatica file.
Installing Internet Explorer 6.0 will also install Outlook Express 6.0 on your computer. While the security settings for Internet Explorer will not be changed by this upgrade, the security settings for Outlook Express will. By default, the security settings for Outlook Express 6 will be configured to block Java applets, Active X controls and other executables in e-mail messages. Under this configuration, when a Java applet or Active X control is detected in an e-mail message the error warning is triggered. To change your security settings to allow Impatica e-mails, simply go to the "Tools" menu in Outlook Express 6.0, select the "Options" item from the menu. A dialog box will appear with a series of tabs. Select the "Security" tab. Select the radio button that has the caption "Internet Zone (less secure, more functional)". Click "Apply" and close the dialog box. You should now be able to view Impatica e-mails. I'm using Eudora as an e-mail client. I understand that Eudora supports Java applets in e-mail messages, but I can't view Impatica e-mails. What is the problem? Most recent versions of Eudora do support Java applets in e-mail messages, however, Java is turned off by default. You must manually enable Java in your Eudora mail client. To do this: 1.
Select the "Tools" menu item. This should enable you to view Java applets, and Impatica e-mails, with your Eudora mail client. How do I change the size of my Impatica for PowerPoint presentation? The size of the impaticized presentation is determined by the "Page Size" dimensions that you set for your source PowerPoint file. These settings are adjusted within PowerPoint by selecting "Page Set-Up" from the "File" menu. From this point you would adjust the Width and Height properties of your slides. Some suggested dimensions are: 1.
To achieve full screen for 1024 x 768 resolution, select 10"W
x 7.5"H; 25.4cm W x 19.0cm H For
achieving other proportionate size adjustments, please refer to
this chart (requires
Adobe®Acrobat Reader®). I
am getting an Acitve X error when I try to view impaticized e-mails
using Outlook. How do I fix this issue? Impatica for PowerPoint does not produce Active X content. This error will be produced when the security; secure content; zone setting for Outlook is set to "Restricted Sites" zone instead of "Internet" zone. To view impaticized e-mails, simply change the Security Setting. To do this: 1.
Select the "Tools" menu item. This should enable you to view Java applets, and Impatica e-mails, with your Outlook mail client. |
|
|
Please
submit your questions to support@impatica.com
|