Compatibility Issues: (Back to Categories)

What versions of PowerPoint are supported in this new version?

Does this version of Impatica for PowerPoint support the new animation features in PowerPoint 2002/2003?

I am upgrading from a previous version of Impatica for PowerPoint and my registration code doesn't work. What am I doing wrong?

When trying to install Impatica software on a Windows XP SP2 machine an error 6001 is encountered which prevents the software from being installed. What is causing this?

Does Impatica for PowerPoint Version 3 work on Windows Vista?

What versions of PowerPoint are supported with this new version?

Impatica for PowerPoint supports PowerPoint X, 97, 2000, 2002 (XP) and 2003 file formats.

Does this version of Impatica for PowerPoint support the new animation features in PowerPoint 2002/2003?

Version 3 of Impatica for PowerPoint supports virtually all of the PowerPoint 2002/2003 animation effects. For a complete listing of supported features, please refer to the Impatica for PowerPoint User's Manual.

I am upgrading from a previous version of Impatica for PowerPoint and my registration code doesn't work. What am I doing wrong?

With this version of Impatica for PowerPoint, the license code mechanism has changed. You will need a new version 3 registration code. If you are entitled to a free upgrade under the terms of your Support and Maintenance agreement, you should have received a new code by e-mail from Impatica. If you did not receive this e-mail or if you would like to purchase an upgrade, please contact Impatica at (800) 548-3475 or by e-mail at support@impatica.com.

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When trying to install Impatica software on a Windows XP SP2 machine an error 6001 is encountered which prevents the software from being installed. What is causing this?

This is due to an incompatible version of InstallShield that has been previously installed on your computer. To fix this conflict, first remove the "C:\Program Files\Impatica for PowerPoint 3.x.x" folder. Then, remove (move to a back-up location) all folders found in the "C:\Program Files\CommonFiles\InstallShield\Professional\RunTime\" folder. Run the Impatica for PowerPoint installer again (i.e., setupppt.exe).

Does Impatica for PowerPoint Version 3 work on Windows Vista?

Microsoft's newest operating system, Windows Vista, presents a whole new computing experience. We do not yet officially support Windows Vista. Given that, should you encounter problems installing Impatica for PowerPoint through traditional means, we have created a workaround that others have successfully used to install our software on Vista.

Since Impatica software does not write essential information to the Windows registry during an installation, you can download a zipped version of the Impatica for PowerPoint installation directory: http://www.impatica.com/download/364b/imp4ppt364.zip.

Once that file is downloaded, unzip it to your Program Files directory. This should create an "Impatica for PowerPoint 3.6.4" directory under "Program Files".

Navigate to the "C:\Program Files\Impatica for PowerPoint 3.6.4\bin" directory and locate the "ImpaticaForPowerPoint.exe" file. Make a shortcut to this file and place it on your desktop. Now you should be able to double-click this shortcut to launch the software.

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